ShadowChat User Agreement

Updated Date: July 12, 2024

Effective Date: July 12, 2024

1. Scope of the Agreement

1.1 These terms constitute an agreement between the user and the operator of ShadowChat products or services, PolarisXR Co. Ltd. (hereinafter referred to as ShadowChat or we), regarding the user's use of products or services. "User" refers to individuals or organizations who register, log in, and use this product.

1.2 The service refers to the services we provide to users under this agreement, including conversations, topic Q&A, etc.

1.3 Without conflicting with this agreement, users should comply with the relevant regulations on product use and privacy of the 【AppStore/Huawei/Xiaomi/VIVO/OPPO/Tencent】 store and 【WeChat/Douyin】 mini programs.

1.4 To better serve you, please carefully read and fully understand this agreement before using the ShadowChat software and related services, especially the terms that exempt or limit liability, rights licensing and information use, terms for agreeing to open and use special services, legal applicability, and dispute resolution terms. The terms that exempt or limit liability and other important contents will be highlighted in bold for your attention, and you should read them carefully.

1.5 If you are under 18 years old, please do not use the ShadowChat software and related services.

1.6 If you do not agree to this agreement, ShadowChat will not be able to provide you with complete products and services, and you can also choose to stop using them. If you voluntarily choose to agree or use the ShadowChat software and related services, it is deemed that you have fully understood this agreement and agree to accept this agreement and other agreements and rules related to the ShadowChat software and related services (including but not limited to the ShadowChat Privacy Policy).

1.7 If you have any questions, comments, or suggestions regarding the content of this agreement, you can contact ShadowChat by sending an email to 【support@polarisxr.cn】.

2. Service Content

2.1 Before using this service, users need to register and authenticate with their mobile phone number to obtain a 【ShadowChat】 account.

2.2 The specific functions of this product are provided by ShadowChat according to the actual situation, including but not limited to virtual intelligent connections, conversations, obtaining achievements, customer service, etc.

2.3 ShadowChat is committed to protecting your personal privacy in accordance with the Personal Information Protection Law and other laws and regulations. For specific personal information and personalized recommendation content, please refer to the Privacy Policy.

2.4 ShadowChat grants you a personal, revocable, non-transferable, non-exclusive, and non-commercial legal right to use the ShadowChat software and related services. All other rights not expressly granted by this agreement are reserved by ShadowChat. Before exercising these rights, you must obtain ShadowChat's written permission. If ShadowChat does not exercise any of these rights, it does not constitute a waiver of such rights.

2.5 For certain features of ShadowChat, we have formulated the Value-Added Service Agreement, Card Rights Agreement, and Related Instructions and Appeals for Generative AI Services. Please read them carefully before using specific services.

3. Rules for Using the Service

3.1 The content transmitted or published by users in this service or through this service does not reflect or represent our views, positions, or policies, and we are not responsible for it.

3.2 When registering for this product, users must not use false identity information. Users should properly keep their account information and password. Losses caused by user leaks must be borne by the users themselves. If users find that others are impersonating or stealing their account or password, or if their account is used without legal authorization, they should immediately notify us in an effective manner. Users understand and agree that we have the right to take corresponding actions or measures based on the user's notice, request, or judgment, including but not limited to freezing accounts, restricting account functions, etc., and we are not responsible for any losses caused by taking the above actions, except as clearly stipulated by law.

3.3 Users must not use the 【ShadowChat】 account or this service for the following behaviors:

(1) Violating relevant laws and regulations, including:

(2) Unfriendly conversations, including:

(3) Malicious remarks, including:

(4) Other behaviors that violate laws and regulations, infringe on the legal rights of other users, interfere with the normal operation of products or services, or are unauthorized by ShadowChat.

(5) For specific details, see the Platform Self-Discipline Convention.

3.4 Users are responsible for properly keeping the registration account information and account password safe. If users suffer from account theft or password loss due to poor storage, they shall bear the responsibility. Users need to take legal responsibility for the actions under the registered account and password. Users agree not to use other users' accounts or passwords under any circumstances. When users suspect that others are using their account or password, they agree to notify ShadowChat immediately.

3.5 Without ShadowChat's written permission, no one may independently or authorize, permit, or assist others to copy, collect, edit, develop, or interfere with the normal operation of ShadowChat software and related services (including but not limited to pictures, text, electronic information, etc.), or engage in any form of activities that ShadowChat has not expressly authorized.

4. Intellectual Property Statement

4.1 The intellectual property rights (including but not limited to copyright, trademark rights, patent rights, and other intellectual property rights) of the content provided by ShadowChat in the ShadowChat software and related services (including but not limited to software, technology, programs, code, user interfaces, web pages, text, images, graphics, audio, video, charts, layout designs, trademarks, electronic documents, etc.) belong to ShadowChat. Without the company's permission, no one may use (including but not limited to monitoring, copying, transmitting, displaying, mirroring, uploading, downloading through any robots, "spiders," etc.) the content of ShadowChat software and related services.

4.2 You understand and promise that, in order to promote the development of artificial intelligence technology, except for content related to your personal information, the content you publish and upload while using the ShadowChat software and related services (including but not limited to text, pictures, videos, audio, etc.) and all components included therein (such as music, sounds, lines, visual designs, etc.) are either your original work or legally authorized (including sublicensing). The intellectual property rights belong to you or a legally authorized third party and do not infringe any person's intellectual property rights, reputation rights, name rights, privacy rights, trade secrets, or other legal rights. Otherwise, you shall bear the risk and responsibility for such infringement, and you shall resolve the corresponding disputes and compensate ShadowChat for any direct or indirect losses (including but not limited to economic, reputation, legal expenses, lawyer fees, etc.) incurred. At the same time, for the content you publish and upload, except for content related to your personal information, you grant ShadowChat a free, non-identifiable, reasonable, and maximum extent of rights permitted by law, allowing us to use your content to provide services to you, improve and enhance our services, and improve our algorithm services. Based on the characteristics of some functions, the content you publish through ShadowChat software and related services (including but not limited to voices, audio or dialogues, virtual intelligent agents, etc.) can be used by other users when using ShadowChat software to create and publish related content. If you are unwilling to provide the aforementioned authorization to us, please do not use our services.

4.3 To the greatest extent possible to protect your personal information, we will not require you to authorize us to use your personal information for other purposes or require you to authorize us to use content related to your personal information for other purposes. Due to the limitations of our technology, we will try our best to protect data security and personal information security. However, please be sure not to upload content related to your personal information and sensitive personal information during the use of the services to avoid inconvenience.

4.4 ShadowChat provides technical support for the development and operation of ShadowChat and enjoys all rights to the data and information generated during the development and operation of ShadowChat software and related services within the scope permitted by law.

5. Legal Responsibility

5.1 Users should comply with the "Legal Responsibility" provisions in the store agreement, unless such provisions conflict with this agreement.

5.2 If we discover or receive reports or complaints from others that users have violated the provisions of this agreement, ShadowChat has the right to review and delete relevant content, including but not limited to user information and chat records, at any time without notice. Depending on the severity of the case, we may impose penalties on the violating account, including but not limited to warnings, account bans, device bans, and function bans, and notify users of the handling results.

5.3 Users understand and agree that ShadowChat has the right to take appropriate legal actions against behaviors that violate relevant laws and regulations or the provisions of this agreement based on reasonable judgment, take appropriate legal actions against any users who violate laws and regulations, and save relevant information according to the requirements of laws and regulations to report to relevant departments. ShadowChat does not bear any responsibility for the resulting consequences. ShadowChat has the right to independently judge and take pre-warning, refusal to publish, immediate cessation of transmission of information, deletion of content or comments, restriction of account functions or termination of services, permanent closure of accounts, etc., for behaviors that violate this agreement or other service terms. ShadowChat does not bear any responsibility for the inability to use the account and related services, the inability to obtain assets or other rights in the account due to these measures. ShadowChat has the right to announce the handling results and decide whether to restore the use of related accounts according to the actual situation. For suspected violations of laws and regulations and suspected criminal activities, ShadowChat will keep relevant records and has the right to report to relevant competent authorities, cooperate with the investigation by relevant authorities, and file a report with the public security organs. ShadowChat has the right not to restore deleted content.

5.4 Users understand and agree that any consequences arising from users' violation of relevant laws and regulations or this agreement shall be independently borne by the users, including compensating for any losses (including but not limited to economic, reputation, legal expenses, lawyer fees, etc.) incurred by ShadowChat or others.

6. Advertising Information and Promotions

6.1 Users agree to accept information or commercial information related to goods, service promotions, or other commercial information sent by us or third parties in cooperation with us through announcements, emails, text messages, account notifications, and communication tools registered in the account, no more than twice a day.

6.2 If you do not want to receive relevant advertisements, you have the right to choose "Not Interested" for that advertisement, and similar advertisements will be reduced.

6.3 If you do not want to receive push notification services, you have the right to turn off the service in the phone system notification management.

6.4 Except as otherwise provided by laws and regulations, we may provide links to other Internet sites or resources in this service. We do not guarantee or assume any responsibility for any content, advertisements, products, or other materials that exist or originate from such sites or resources. However, we welcome you to report any illegal situations to us. If the content contained in the link or the content provided by the search engine link infringes the rights of users, we declare that we are not related to the above content and do not bear any responsibility except as expressly provided by law. If you cannot understand the above situation and exempt ShadowChat from related responsibilities, please do not register and use the related services provided by ShadowChat.

7. Disclaimer

7.1 You understand and agree that ShadowChat has the right to modify, interrupt, suspend, or terminate the ShadowChat software and related services as necessary for the overall operation of the service and the safety of the platform.

7.2 You understand and agree that the services provided to you by ShadowChat through the system-generated virtual intelligent agents, private messages, and other services are generated based on existing algorithms and other technical means. ShadowChat will make the greatest efforts to provide services to you. However, due to the inherent limitations of technical means and the influence or interference of various factors (force majeure, government actions, epidemic prevention and control, laws and regulations, technical risks, third-party service defects, etc.), ShadowChat will continuously improve and explore optimization plans, but does not guarantee (including but not limited to):

ShadowChat reminds you again that due to the objectivity of technology, the software, services, etc., of ShadowChat may inevitably contain words or related feedback that offend you. ShadowChat does not have the subjective intention to infringe.

If you cannot understand all the above situations and exempt ShadowChat from related responsibilities, and you should bear the corresponding risks of using the ShadowChat software and related services, please do not register and use the related services provided by ShadowChat.

7.3 You understand and agree that all virtual content displayed to you by ShadowChat while using the ShadowChat software and related services, including but not limited to virtual intelligent agents and their dialogues, are mainly feedback and displays based on ShadowChat's algorithms and content libraries. The ownership belongs to ShadowChat. Therefore, if you cannot understand the above situation and agree that ShadowChat can handle, delete, publicly display, etc., the virtual intelligent agents you create, and set and modify related service rules at any time without your consent, please do not register and use the related services provided by ShadowChat.

7.4 The right to handle illegal and irregular content obtained by ShadowChat according to this agreement does not constitute ShadowChat's obligation or commitment. ShadowChat cannot guarantee the timely discovery of illegal acts or take corresponding actions.

7.5 In any case, ShadowChat is not responsible for any indirect, consequential, punitive, incidental, special, or criminal damages, including profit losses suffered by you. due to the use of ShadowChat software and related services. Except as otherwise expressly provided by laws and regulations, ShadowChat's total liability to you, regardless of the reason or type of conduct, shall not exceed the fees (if any) you paid to ShadowChat during the period of using the ShadowChat software and related services.

7.6 This agreement is intended to ensure compliance with national laws and regulations, maintain public order and good customs, and protect legitimate rights and interests. ShadowChat will make the greatest efforts to make judgments based on relevant laws and regulations, but due to its own limitations, it does not guarantee that ShadowChat's judgments are completely consistent with those of judicial or administrative authorities. You have understood and agreed to bear the consequences arising therefrom.

8. Terms for Minors

8.1 If you are a minor under 18 years old, please do not use ShadowChat's related software and services.

8.2 Please be sure to comply with the "National Youth Network Civilization Convention":

9. Miscellaneous

9.1 Users understand and confirm that ShadowChat needs to periodically or non-periodically inspect or maintain the ShadowChat platform or related equipment. If such situations cause service interruption within a reasonable time, ShadowChat is not responsible for this but will make prior announcements.

9.2 This agreement is concluded, takes effect, is performed, interpreted, and resolved in disputes under the jurisdiction of the People's Republic of China Shanghai Minhang District People's Court.

9.3 The establishment, effectiveness, performance, interpretation, and dispute resolution of this agreement are governed by the laws of mainland China (excluding conflict of laws).

9.4 The headings in this agreement are for convenience of reading only and do not affect the meaning or interpretation of any provision of this agreement.

9.5 You and ShadowChat are independent entities. In any case, this agreement does not constitute any form of express or implied warranty or condition for you by ShadowChat, and it does not constitute an agency, partnership, joint venture, or employment relationship between the two parties.

9.6 To provide you with better services or due to changes in national laws and regulations, policies, technical conditions, and product functions, ShadowChat will revise this agreement in a timely manner. The revised content constitutes a part of this agreement. After updating this agreement, ShadowChat will release the updated version on ShadowChat and remind you of the updated content through announcements or other appropriate means before the updated terms take effect so that you can timely understand the latest version of the agreement. You can also check the latest version of the agreement terms on the homepage of the website or the settings page of the software. If you continue to use the ShadowChat software and related services, it means you agree to accept the revised content of this agreement. If you have any objections to the revised agreement content, please immediately stop logging in or using the ShadowChat software and related services. If you continue to log in or use the ShadowChat software and related services, it is deemed that you recognize and accept the revised content of the agreement.